Delivery

Hello and welcome to our Delivery page!

Delivery times in Mainland France are 2 working days (excluding weekends and public holidays). Delivery in Europe varies depending on the destination country of the order, between 2 and 7 working days (excluding weekends and public holidays). They are dispatched via Colissimo or DPD Predict with a tracking number and delivered without signature. Whatever delivery method you choose, we will send you a link to track your parcel online. This means you can check the tracking of your order at any time.

Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary according to the total weight of the parcel.

We recommend that you group all your items into a single order. We cannot combine two orders placed separately, and shipping costs apply to each of them.

Your parcel is dispatched at your own risk, but special care is taken with fragile items.

The box dimensions are suitable and your items are properly protected. We ask you to take particular care when unpacking and not to use sharp objects to open the box. 

Do you need more information? Please see our FAQ by clicking here.

The Subsonic team,